Part-time Digital Marketing & Agency Operations Associate
Independent Contractor
Part-time 20 hrs/week
Hybrid - Mostly Remote
Raven Rock Agency is a boutique digital marketing and web design agency in North Huntingdon, PA. We serve clients across the United States — small businesses, nonprofits and service-based organizations who want to grow their online presence the right way. We’re strateic, intentional, and focused on building from the ground up, because that’s how real growth happens.
About the Role
This isn’t a single-track position. You’ll work across four areas of the business depending on your strengths, client needs, and what’s on the plate that week. We’ll train you on our tools and processes — what we need most is someone who communicates proactively, follows through, and genuinely cares about doing good work.
Hours start at approximately 20 per week with room to grow. Occasional in-person meetings at our office or on-site with clients — otherwise, you work where you work best.
Areas of Work
Account management
- Monitor and respond to client emails in a timely, professional manner
- Route requests and information to the right team member or outside contractor
- Help keep projects moving and deadlines on track
- Manage your time and workload across multiple active clients
Social media & video content
- Create and edit short-form video content using Canva and other tools
- Manage content across Instagram, Facebook, TikTok, LinkedIn, and other platforms
- Adapt to and write in multiple client brand voices
- Stay current on platform trends and content formats
Light bookkeeping
- Track expenses and keep records organized using FreshBooks (or a similar platform)
Quality review
- Serve as a second set of eyes on social posts, blog content, website copy, and edits before anything goes live
- Catch errors, inconsistencies, or anything that feels off-brand
- Provide clear, actionable feedback — not just “something’s wrong”
What we're looking for
- A self-starter who doesn’t need to be chased down for updates
- Strong attention to detail — you catch things others miss
- Clear, proactive communicator (you flag issues before they become problems)
- Comfortable juggling multiple projects and clients at once
- Genuinely interested in digital marketing, web, and small business growth
- Eager to learn tools and processes you haven’t used before
Nice to have
- Familiarity with our tools — Canva, FreshBooks, Asana, Gmail, social scheduling platforms
- Experience working with or supporting small businesses
- Photography knowledge or skills
How to apply
Fill out our application form and we’ll reach out to set up a conversation. If it’s a good fit, we’ll go from there.